Admin panels › Product details
Shipping
Whether a product ships, how it is packed, what it adds to the shipping price, where it may go and what customs forms say about it. 6 parts.
Quick links
Where to find it:WP Admin › EasyCart › Products › open a product › Shipping
Whether it ships
The switch and the Summary card
Whether checkout asks for an address, and how the editor keeps that in view.
Ships to the customer
Whether checkout asks for an address and adds shipping
no stored settingsShipping is one section with one switch at the top. With Ships to the customer on, checkout asks where to send the product and adds shipping for it. Turn it off for downloads, services and anything you don’t send.
Off, the rest of the section folds away behind a note: the product doesn’t ship, checkout won’t ask for a shipping address or add shipping for it, and its weight, size and customs details are kept in case you turn shipping back on. A product that doesn’t ship opens with the Shipping section folded, and its heading says Doesn’t ship.
The switch and the Product type in the Summary column work together. Physical product ships; Service, event or course, Digital download and Donation or invoice don’t, and choosing one of them sets the switch for you. The other types leave it to you, so a subscription box or a printed gift card can still ship. For a product with no other type, the switch alone decides between Physical product and Service, event or course.
💡 Note: Checkout only offers shipping while Charge shipping at checkout is on under Settings › Shipping › Shipping settings. The product type itself is covered in Type Settings.
The Summary column card
Shipping at a glance, beside every section
no stored settingsThe Ships to the customer card in the Summary column keeps shipping in view whichever section you are in: Weight, Size, Packs in and Charges, which reads Your shipping rates until you add a fee or make it ship free. It follows your edits before you save, and Edit opens the Shipping section. On a narrow screen the column opens from the Summary button in the header.
The card turns amber with Add a weight: your shipping rates read it. when the product ships with no weight and your rates are worked out by weight, by live carrier rates or by Fraktjakt. With Ships free on, its title reads Ships free. A product that doesn’t ship shows Doesn’t ship with a line that fits its type, such as “Booked or attended, never sent” for a service.
The parcel
Package and charges
What carriers and the box packer read, and what the product adds to shipping.
Package
Weight, size and the box it packs in
no stored settingsThe Package group describes the product as it leaves you, packed: Weight, Width, Height and Length, each labelled with your store’s unit ( lb or kg, in or cm ). Rates by weight, live carrier rates and the box packer all read them. A product with no weight returns no live rate or a wrong one, and carriers also price on size, so a light but bulky item quoted on weight alone costs you the difference on every order.
Packs in decides the box. The best box for the order ( automatic ) lets the packer choose from your box library. Ships in its own box ( one per item ) is for something that never shares a box, and Always in: followed by a box name always uses that box. New orders are split into packages from these boxes when Pack new orders into boxes is on.
A variant can carry its own weight in the Variations table ( PRO ), which replaces the product’s weight for that variant.
⚠️ Careful: Live carrier rates cannot quote without a weight. If you use live rates, a product missing its weight shows no shipping option or the wrong price, and the shopper finds out at checkout. The box library and Pack new orders into boxes are under Settings › Shipping › Shipping settings, in Boxes and packing.
Charges
What this product adds to the shipping price
no stored settingsShips free leaves the product out of your shipping rates, while checkout still asks where to send it. Use it for an item whose shipping you have priced in.
Handling fee per order adds a fixed amount once to any order with this product in it, and Handling fee per item adds it again for every unit. Both show in the Summary card’s Charges line.
Where it goes
Destinations and customs
Which address it goes to, where it may ship, and what customs forms say.
Where it goes
The address checkout asks for, and where it can ship
no stored settingsShip to the billing address means checkout asks for no shipping address while this item is in the cart: the order goes to the billing address.
Restrict where it ships ( PRO ) limits the product to one shipping zone. With PRO the field reads Restrict Shipping for this Product by Zone: pick a zone, and checkout will not go through for a shipping address outside it. Allow Shipping to All Locations is the default.
💡 Note: Shipping zones are set up under Settings › Shipping › Shipping settings, in Shipping zones.
Customs
What the customs declaration says about it
no stored settingsThe Customs group sits closed at the foot of the section, marked For international labels; once it is filled in, its heading shows the HS code and the country. HS tariff code ( for example 6109.10 ), Country of origin and Customs description ( what it is and what it is made of, such as Cotton t-shirt ) go on the customs declaration when a label extension such as Shippo, Stamps.com or ShipStation buys an international label.
Leave a field empty, or the country at Not set ( use the store default ), and the label extension uses its own default instead, such as the Default HS tariff code in the Shippo and Stamps.com settings.
💡 Note: Each label extension has its own customs defaults: see Shippo, Stamps.com and ShipStation.
Keep going
Related panels
Boxes and packing, zones and live rate carriers.
The rates shoppers are offered.
Stock and backorders, in their own section.
Variant weights, which replace the product weight.
The product type, which sets shipping for some types.
The editor’s layout, the Summary column and saving.
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