Admin panels › Products
Subscription Plans
Groups of subscription products arranged as a ladder, so customers can move between tiers rather than cancelling and starting again. 2 parts.
Quick links
Where to find it:WP Admin › EasyCart › Products › Subscription Plans
Tiers
Plans and the ladder
Grouping subscription products, and letting customers move between them.
Plans
A group of subscription products that belong together
no stored settingsA plan groups subscription products so subscribers can move between them. The Plan name is internal: customers see the product names, not the plan, so name it for your own clarity rather than for marketing.
The list shows each plan’s product ladder, its subscribers, its monthly recurring revenue and whether switching is on. Tiles count the Plans, the Products in plans, the Subscription products in no plan and the MRR in plans. A Plan health list in the editor flags plans with no products, or with too few for customers to switch.
Deleting a plan never deletes products: move them to another plan or detach them, and their subscriptions keep running. Undo is available for 15 minutes.
💡 Note: Plans are for products that are already subscriptions. For a step by step walkthrough, see How to Sell Subscriptions on WordPress.
The ladder
Products in price order, and moving between them
no stored settingsProducts in this plan are listed in price order, which is the order customers see them. Search for a subscription product to add it. A product belongs to one plan, so adding it here moves it out of its current plan.
With Customers can upgrade / downgrade between products in this plan on, the customer’s account page shows a Change plan drop-down, and Stripe prorates the change by each product’s prorate setting. A customer who can downgrade is kept; one who has to cancel to change tier often does not come back.
Removing a product from a plan does not touch its existing subscribers. They simply stop seeing the other tiers as switch options.
💡 Note: A product joins a plan from the Subscription card on its Type & Behavior tab, too. For a step by step walkthrough, see How to Offer Upgrade and Downgrade Plans.
Keep going
Related panels
The individual subscriptions running on these plans.
Making a product a subscription in the first place.
The account page where customers change plan.
Trial, renewal and payment failure emails.
Stripe, which bills subscriptions.
Pricing, which sets each tier’s place on the ladder.
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