EasyCart allows for flexible email setup and configuration to make sure your customers account and order emails are sent and received. EasyCart offers a native emailing system but can easily be switched to wordpress for sending email. Should you still have any issue with email sending, we recommend you use WordPress to send email and setup an SMTP plugin for authenticated email. It is a bit more steps to install and configure SMTP, but because it’s authenticated, it can be much more reliable.
One thing we hear a lot of from customers is that wordpress never delivers the emails sent out from EasyCart, so here are the steps to solving most email delivery issues.
Those two will likely fix nearly any email delivery issue. Remember, your hosting plays an important role in email delivery. They most likely are being sent from EasyCart, but it becomes an email routing and delivery issue. Low cost shared hosting can have thousands of other websites on it and can be blacklisted as well, causing other email serves such as yahoo, gmail, and microsoft to block your entire server. Be sure to check any blacklists and that your domain is not on them.
Also, many servers have trouble testing and routing emails directly to themselves. Try using external Gmail or Outlook email accounts to get a true user experience from your website. As with all things in web design, and as a wordpress operator, test, test, test! Your website is unique and you have themes and plugins nobody likely has ever combined, so test, test test!
Learn how to troubleshoot email sending as well as customize your email addresses, textual content, and business logo that go out to your customers.
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This section lets you adjust the order receipt phrases and paragraphs without having to manipulate a coded page. You can easily manipulate the entire language of the email in this location, but should you need further customization, you will want to visit our design template section to make child theme/layout of the email.