User Management
Importing Users
Move customer accounts — names, emails, billing and shipping addresses — into EasyCart with ease. Export a template. Mirror your data. Import. A few simple rules tell EasyCart when to add a new user versus update an existing one, and they’re all right here.
Step 1 — Export a User for a Template
Grab a perfect column-for-column template straight from your own store.
Export Selected to CSV
Select one or two users to export so you can see the correct column layout in your spreadsheet program. Go to WP EasyCart › Users, highlight an account, and use the bulk pulldown menu to choose Export Selected to CSV.
WP EasyCart — Export Users to CSV
Step 2 — Edit the Template & Add Your Users
Add your customer data to the spreadsheet, following the format of the exported user.
Mirror the Columns. Never Move Them.
Do not delete or move columns in the spreadsheet. Instead, copy and paste your user data into the appropriate columns. The key is telling EasyCart which rows are NEW users: set the user_id field to 0. New users import with a zero and receive a real user_id automatically. It’s also a good idea to give all users the default ‘shopper’ user_level. When you’re done, save the file in .csv (Comma Separated Values) format.
Set to 0 for New Users
user_idLeave Empty for New Users
default_billing_address_iddefault_shipping_address_idbilling_address_idbilling_user_idshipping_address_idshipping_user_idSpreadsheet — Edit the Template
Step 3 — Run the Importer
With a clean CSV in hand, it’s one browse and one click.
Browse, Import, Watch It Go
Browse to your CSV file and hit Import. You can watch the status of the run as it processes. Hit errors? Simply delete any users it created, fix the file, and re-run the process.
WP EasyCart — Run the User Importer
Step 4 — Review the Results
The importer tells you exactly how the run went — success or errors.
Refresh & Verify
When the process completes, it reports success or lists any errors. Refresh your screen to see the newly imported users. If errors occurred, delete any new additions, edit your file, and re-run the process. Want proof everything aligned? Do a fresh export of your imported users — you’ll see they now have a real user_id plus billing and shipping IDs matched to their accounts.
WP EasyCart — Import Completed
Step 5 — Force Password Resets
Finish strong: make sure every imported user sets a password that’s truly their own.
One Bulk Action. Every Account Secured.
Highlight all your new users and run the Force Selected to Reset Password bulk action. Each user will be required to create a new password custom to them the next time they log in.
WP EasyCart — Force Password Resets
Stuck on an Import?
Large migrations can get tricky. If your CSV won’t cooperate, our support team is ready to help you get every customer moved over safely.